Lead System Engineer – IT Network Communications (Core Data Centre Networking)
Job Description
We are seeking a skilled Lead System Engineer – IT Network Communications with substantial expertise in Core Data Centre Networking, Network Operations, Network Security, and Automation.
The selected candidate will play a crucial role in managing and enhancing the organization's core data centre network, guaranteeing high availability, performance, security, and operational resilience within a large-scale, multi-vendor setting.
Key Responsibilities
- Oversee daily operations of the Core Data Centre Network, including routing, switching, segmentation, and data centre connectivity.
- Manage Incident, Problem, Change, and Configuration Management processes to achieve operational objectives and meet SLAs.
- Lead troubleshooting efforts during major incidents, perform root cause analysis (RCA), and implement corrective and preventive actions.
- Implement complex network changes, conducting risk assessments, readiness checks, back-out plans, and post-change validation.
- Ensure the upkeep of network configurations, technical documentation, runbooks, and standard operating procedures (SOPs).
- Create network automation solutions for tasks such as configuration deployment, validation, compliance checks, health monitoring, and reporting.
- Utilize Ansible, Python, and APIs to streamline repetitive network operational duties.
- Incorporate AIOps and AI-assisted operations strategies, including event correlation, anomaly detection, alert noise reduction, and predictive alerting.
- Facilitate micro-segmentation and implement Zero Trust-aligned network security measures.
- Identify vulnerabilities in network security and resilience, driving initiatives for remediation.
- Collaborate with vendors and internal teams to ensure adherence to SLAs and prompt incident resolution.
- Engage in service delivery reviews, operational meetings, proof of concepts (POCs), and technology refresh efforts.
- Promote continuous improvement across network processes, monitoring tools, automation, reliability, and operational efficiency.
Required Skills and Qualifications
- Bachelor's degree in IT, Computer Science, Engineering, or a related field.
- 6–10 years of pertinent network engineering experience, ideally in expansive enterprise or multi-vendor landscapes.
- Extensive hands-on experience in Core Data Centre Networking.
- Strong proficiency in routing, switching, and advanced network troubleshooting.
- Experience with Incident Management, Problem Management, Change Management, RCA, and service reliability.
- Proficient in at least two of the following domains:
- Core Data Centre Networking
- Network Security
- Network Automation
- Familiarity with Ansible, Python, and/or APIs for network automation.
- Comprehension of network segmentation, micro-segmentation, and Zero Trust security frameworks.
- Strong analytical, troubleshooting, and problem-solving capabilities.
- Exceptional communication, stakeholder management, and vendor coordination skills.
Preferred Skills
- Networking and security certifications such as Cisco, F5, Palo Alto, or Check Point.
- Experience with AIOps and AI-powered network operations.
- Background in network automation, operational resilience, and ongoing service enhancement.
- Experience supporting critical enterprise environments, preferably in the airline or aviation sector.
Ideal Candidate Profile
The ideal candidate will be a proactive network engineering expert with robust Core Data Centre Networking knowledge, adept at leading major incident resolutions, managing intricate network changes, and enhancing operational efficiency through automation and security improvements.
