Key Account Manager

The selected candidate will play a pivotal role in driving revenue targets, ensuring quality distribution, achieving in-store excellence, and enhancing operational efficiency for the assigned account/channel within Samsung Electronics' Air-Conditioning division in Singapore. This encompasses both B2C and B2B sales responsibilities.

Key Responsibilities

• Achieve the assigned revenue targets effectively.
• Adopt a sell-out driven approach to increase market share and maintain optimal inventory levels across channels.
• Develop and nurture long-lasting relationships with business partners through effective account management, fostering mutual trust and integrity.
• Act as a liaison between business partners and internal teams.
• Oversee the complete sales and implementation process to ensure successful deal execution.
• Manage order tracking and ensure timely release of orders until delivery at the site.
• Design and implement sales promotions while managing operations for Aircon Specialist accounts.
• Demonstrate strong follow-up capabilities and adeptness at addressing objections.
• Conduct weekly performance tracking and analysis of store metrics to pinpoint issues and opportunities.
• Collaborate closely with the retail marketing team to maintain superior in-store visibility and conditions, while also overseeing the performance of the field force team assigned to the channel.
• Work in conjunction with the marketing communications team to support the marketing initiatives of business partners.
• Participate in weekly alignment meetings with the supply chain manager to ensure accurate sell-in and sell-out forecasts, thereby avoiding potential sales losses and overstock situations.
• Pursue potential projects with Aircon Specialist accounts to generate business opportunities.
• Engage in the design stage of Aircon projects and contribute to value engineering efforts.
• Execute sales strategies that focus on achieving targets through collaboration with channel accounts.
• Address a variety of challenges where data analysis involves evaluating specific factors, demonstrating sound judgment in selecting appropriate methods and techniques for problem resolution.
• Ensure timely management of account receivables and payables.

Qualifications and Skills

• Candidate must hold at least a Diploma, ideally a Degree in Mechanical Engineering or Business Management, with 5 to 8 years of sales experience in retail or project environments, preferably within the ACMV sector.
• Proven track record in sales success and strong key account management.
• Experience in both B2B and B2C sales is preferred.
• Exhibit excellent cognitive abilities and problem-solving skills.
• Creative and innovative thinker.
• Strong interpersonal and communication skills are essential.
• Able to manage multiple tasks effectively and possess good project management and presentation capabilities.
• Must have access to a personal vehicle.