IT Administrator

Job Opportunity

• Provides administrative support to the IT Operations Team stationed at the client’s location.
• Responsible for submitting service request tickets in the ITSM system as directed by support teams or clients, monitoring their progress, and ensuring timely completion according to established turnaround times.
• Assists in tracking the inventory of clean laptops.
• Facilitates the scheduling of appointments for various operational activities.
• Maintains an accurate record of asset inventory within the storeroom.
• Performs any additional ad-hoc tasks as required in relation to administrative support.

Qualifications

• A minimum of 1 year of relevant experience in a similar role.
• Familiarity with using ITSM tools is a plus.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Strong verbal and written communication skills.
• Basic technical knowledge of End User Computing Devices (EUCD) is advantageous.