Digital Content Specialist

Summary:

The digital content specialist’s primary role is to create, manage, and enable content across designated websites. This position focuses on maintaining a structured, accessible, and user-friendly web presence, ensuring the site includes accurate, relevant content.

Job Responsibilities:

• Set up, deliver, and maintain content according to the data governance policies established by the website owner(s).
• Initiate, develop, and facilitate content for assigned websites.
• Provide web content management consultation and support the implementation of brand, legal, information security, and document retention standards in the content delivered.
• Collaborate with customer experience architects and creative agencies to design and deliver required web content.

Required Skills:

• Verbal and written communication skills, negotiation skills, customer service, and interpersonal skills.
• Basic ability to work independently and manage one’s time.
• Basic knowledge of principles and methods for showing, promoting, and selling products or services.
• Basic knowledge of media production, communication, and dissemination techniques and methods.

Education & Qualifications:

• Bachelor's degree in marketing or equivalent training preferred.
• 2-4 years of related experience required.

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