Corporate Trainee - Banking Ops Payments

Job Overview

Ideal candidates will gain comprehensive exposure to the full spectrum of Banking Operations, with a focus on Payments and Investigations. They will receive training to become Junior Specialists in European Payments Banking Operations.

Key Responsibilities

• Manage and process tasks within the Banking Operations sector, particularly regarding Payment transactions and Investigations.
• Take full ownership of daily activities, ensuring transactions are executed promptly, accurately, efficiently, and within authorized limits.
• Oversee daily operations to ensure productivity standards are consistently met through efficient and effective practices.
• Adhere to Key Performance Indicators (KPIs) and align efforts to achieve expectations, delivering high-quality services to business partners while maintaining compliance with SLA and TAT requirements, and upholding process efficiency, accuracy, productivity, and quality control measures.
• Assist the Team Head and Management in managing operational risks within respective teams to prevent operational and reputational losses.
• Support processes related to controls, productivity, and service improvements.
• Identify and escalate issues to the Team Head or senior team members as necessary.
• Communicate effectively with team members and collaborate as a cohesive unit.
• Assist the Team Head and Head of Operations in initiatives aimed at enhancing the organization.
• Perform any additional responsibilities as assigned by the Team Head or Head of Operations.

Educational Requirements:

University degree, diploma, or equivalent tertiary education.

Skills and Qualifications

• Fluency in English, both written and spoken.
• Knowledge of an additional language is a plus.
• Strong analytical abilities.
• Minimum CGPA requirement of 3.0.
• NOTE: Selected candidates will be hired on a 1-year contract directly with Commerz Global Service Solutions Sdn Bhd. Upon successful completion of the Corporate Trainee Program, permanent employment may be offered based on overall performance evaluations during the 1-year period.

Additional Requirements:

• Proficient in the MS Office Suite.
• Ability to work in European time zones.
• Willingness to adapt to shift-work if necessary.
• Desire to learn and grow professionally.

Personal Attributes:

• Exhibit a positive attitude.
• Demonstrate passion for the role with high self-motivation, hard work, and teamwork.
• Able to perform effectively under pressure and meet deadlines.
• Possess strong interpersonal and communication skills.
• Detail-oriented and meticulous in work.
• Promote a fair and inclusive working environment.