PE
Job Description
Brief Summary:
- Provide support for front-office operations, resident administration, and visitor services in a professional, well-organised setting. Coordinate payments, appointments, vendor activity, and records while delivering timely, responsive service to residents and visitors.
Responsibilities
- Coordinate transportation arrangements for residents attending appointments and manage related dispatch activities. Perform reception duties, including handling enquiries, incoming calls, emails, and complaints in a professional manner. Support resident admissions, discharges, and associated administrative procedures. Prepare invoices, receive payments, and maintain payment records. Liaise with the nursing team regarding resident follow-up matters. Oversee visitor registration and access procedures. Order supplies and maintain accurate inventory records. Arrange maintenance services with vendors, contractors, and suppliers. Complete data entry, filing, and documentation. Perform other duties as assigned by the supervisor.
Requirements
- Education requirement: Not specified in the source job description. Prior experience in customer service or a front-office role. Strong interpersonal and communication skills, with the ability to engage professionally with residents and visitors. A positive, helpful, and service-oriented approach. Ability to manage administrative tasks accurately and handle multiple responsibilities. Availability for full-time or permanent part-time employment.
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