SME-Product info & MDM

Job Summary

This position is responsible for managing product information and master data within a complex order management and trading environment for a global organization. The specialist will maintain data quality consistency and compliance across systems to ensure accurate order processing and reporting. The role requires hands-on experience with order management and trading platforms, and exposure to retail order flows is considered a strong advantage. Working in a hybrid model with night shifts, the specialist will col

Responsibilities

Manage product information and master data across order management and trading systems to ensure correct item setup and dependable downstream processing during daily operations.

Maintain strong data validation procedures to identify anomalies in product and order records and coordinate timely resolutions that protect business continuity and preserve data integrity.

Partner with cross-functional teams, including operations, finance, and technology, to establish clear data standards that enable consistent reporting and efficient order fulfillment.

Review order management workflows to pinpoint bottlenecks related to product information and master data, then implement focused enhancements to improve system efficiency.

Configure and optimize product attributes and master data structures according to global business rules so trading and order systems deliver predictable outcomes.

Document master data procedures and product information governance guidance to create reusable references for training, onboarding, and audit readiness.

Assist with night shift operations by monitoring key data interfaces between trading and order management applications and taking prompt corrective actions when issues occur.

Assess the effects of product catalog updates on retail order flows and trading transactions, adjusting master data configurations to reduce disruption for customers and internal users.

Coordinate with support teams to resolve data-related incidents, providing clear diagnostics to speed up incident resolution and strengthen root cause analysis.

Introduce control checks for hybrid work arrangements to ensure remote and onsite data updates follow consistent standards and remain traceable for compliance.

Support continuous improvement efforts by proposing enhanced data quality metrics and reporting to surface trends and inform strategic decisions.

Ensure daily activities support the company mission by enabling accurate orders and trading records that strengthen customer confidence and support transparent business practices.

Use expertise in order management and retail order flows to refine product hierarchies and master data relationships, helping enable society to benefit from reliable supply chain services.

Qualifications

Demonstrate four to seven years of focused experience in order management and trading systems, with strong exposure to product information and master data responsibilities.

Possess practical expertise in configuring and maintaining order management platforms, ensuring that product and customer data support seamless transaction processing.

Bring working knowledge of retail order management scenarios, including omnichannel transactions and returns, to translate business requirements into effective master data setups.

Show proficiency in data analysis techniques to evaluate data quality, identify root causes of inconsistencies, and recommend corrective actions that prevent recurring issues.

Use a solid understanding of hybrid work practices and night shift operations to manage tasks independently while maintaining effective communication with global stakeholders.

Apply familiarity with enterprise resource planning and related data models to integrate product information across multiple modules in a coherent and scalable manner.