Service Desk Analyst

Kuala Lumpur ₹4K-5K LPA Posted 26 Aug 2026

FULL TIME

Robust technical expertise in MS Office 365, Mobile Device Management, Two-Factor Authentication (2FA), Active Directory, Windows 7, Windows 10, Windows 11, as well as Mac OS, and both Apple and Android devices.
Fundamental skills in Networking troubleshooting, including TCP/IP, DHCP, Ethernet, and Wi-Fi.
A minimum of 2 to 3 years of pertinent experience in IT Service Support.
Capable of communicating information clearly and concisely, adjusting communication style to accommodate varying levels of IT proficiency among users.
Able to comprehend the needs and viewpoints of others to facilitate the delivery of solutions that address customer requirements.
Strong commitment to a customer-centric culture.
Proficient in functioning effectively within established frameworks to produce high-quality work and provide accurate reporting on performance and service delivery.
Keen attention to detail.
Excellent written and verbal communication skills in English.