Senior Client Services Executive, Treaty Reinsurance

Brief Summary

We are looking for a meticulous professional to oversee the complete claims process and actively participate in various client-oriented projects. This position provides a chance to work alongside diverse stakeholders and support essential business operations.

Responsibilities

• Manage claims from start to finish, ensuring adherence to contractual requirements and timely reporting. Perform quality control on claims data and reports, identifying and correcting any errors in contract drafting. Analyze claims data, update reserves, and aid in the negotiation and settlement of claims, escalating complex issues as needed. Monitor renewals and new contracts, confirming terms and accounting arrangements to ensure precise revenue scheduling. Process premiums and adjustments in line with established timelines and coordinate with outsourced partners for processing guidelines. Build and maintain client relationships, resolving discrepancies and ensuring the timely delivery of reports. Collaborate with colleagues, provide support during peak times, and assist in the onboarding of new team members. Participate in process improvement initiatives and contribute to knowledge sharing to boost service delivery. Assess operational performance against budget targets and ensure strict compliance with audit standards.

Requirements

• A degree or equivalent experience in Finance, Accounting, Mathematics, or a related discipline. At least 3 to 4 years of experience in the insurance or reinsurance sector. Proficient in the MS Office Suite. Strong interpersonal and communication skills, capable of engaging effectively across all levels of the organization. Exceptional organizational and time management skills. A solid understanding of claims management processes, market dynamics, and the legal and regulatory framework. A keen eye for detail and a professional demeanor. Ability to work independently in a fast-paced environment, demonstrating strong negotiation and project management capabilities.