IB

PROCESS DELIVERY SPECIALIST-LEAD TO CASH

IBM
Chennai Posted 6 Nov 2026
FULL TIME
Receivables Management
Order Management
Ms Office Applications
Accounts Receivable

Job Description

Introduction

A career at IBM Consulting is built on long-term client relationships and hands-on collaboration with teams around the world. In this position, you will be part of IBM BPO, a Consulting organization that drives digital transformation through agile methodologies, process mining, and AI-enabled workflow solutions.

You will collaborate with leaders across multiple industries to enhance the hybrid cloud and AI journey for some of the world’s most innovative and valuable companies. Your capability to accelerate impact and deliver meaningful client outcomes is supported by a strategic partner ecosystem and a strong set of technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and an ongoing drive to learn are central to success at IBM Consulting. Throughout your role, you will be supported by mentors and coaches who will encourage you to challenge conventional approaches, explore ideas beyond your immediate scope, and develop creative solutions that create breakthrough results for a broad network of clients. IBM’s culture of continuous improvement and empathy focuses on long-term career growth and learning opportunities, in an environment that values and leverages your individual skills and experience.

Your Role And Responsibilities

As a Process Associate – Order to Cash (O2C), you will manage Order management and Receivables management. You should be flexible and able to work in shifts.

Your Primary Responsibilities Include

  • Coordinate activities associated with Order to Cash
  • Identify potential threats and recommend appropriate actions
  • Follow SLAs and timelines

Preferred Education

Master's Degree

Required Technical And Professional Expertise

  • Commerce graduate with a focus on Accounts Receivable
  • Ability to manage Order fulfilment, Collections & Cash payments
  • Working knowledge of basic accounting and accounting principles
  • Proficient in addressing quires and taking follow-up actions

Preferred Technical And Professional Experience

  • Proficient in MS Office applications
  • Self-directed and ambitious achiever
  • Meeting targets effectively
  • Skilled in thriving under deadlines and contributing to change management
  • Showcasing strong interpersonal teamwork
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