MI

O2C Transformation Manager (Retail/FMCG)

Michael Page International Pte Ltd
Singapore ₹4K-6K LPA Posted 2 Dec 2025
FULL TIME
Collections
Shared Services
Credit Management
Accounts Receivable

Job Description

  • Strategic Planning: Formulate the vision, strategy, and roadmap for the Order to Cash (OTC) process in alignment with corporate goals.
  • Process Governance: Develop standardized process designs while enforcing compliance and governance controls.
  • Performance Monitoring: Track key performance indicators (KPIs) including Days Sales Outstanding (DSO), Cash Conversion Cycle, and Past Due Percentage.
  • Continuous Improvement: Champion initiatives aimed at process enhancement and adopt advanced technologies for automation and digital transformation.
  • Stakeholder Management: Cultivate strong relationships with both internal and external stakeholders, leading change management strategies for the effective implementation of new processes.
  • Project Leadership: Spearhead significant transformation initiatives such as ERP system implementation and shared service migration.
  • Compliance & Controls: Ensure compliance with financial controls, SFRS standards, and tax regulations.
  • Collaboration: Partner with cross-functional teams to facilitate the seamless integration of OTC processes across various business units.
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