IN

Network SME

Infosys Limited
Bangalore Posted 1 Oct 2026
FULL TIME

Job Description

Job Overview:

  • We seek a seasoned Telecom OSS Network Subject Matter Expert (SME) with 9 to 15 years of specialized experience in Telecom Network Operations, particularly in OSS platforms, Network Management Systems, and Service Assurance.
  • The successful candidate will demonstrate robust domain expertise in FTTx, IP MPLS, Transmission, Wireless Networks, NMS, OSS Tools, Fault Management, and Performance Management.

Primary Duties:

  • Oversee OSS and telecom network transformation, migration, and support projects.
  • Engage in OSS architecture, network inventory management, fault management, service assurance, and performance monitoring solutions.
  • Administer telecom network operations encompassing IP MPLS, Fiber Access, Core, and Transport networks.
  • Evaluate network performance and propose optimization strategies.
  • Collaborate with both business and technical teams to create OSS solutions that meet telecom requirements.
  • Assist with incident, problem, and change management efforts.
  • Pursue automation initiatives in network monitoring and service assurance processes.
  • Engage with telecom operators, vendors, and stakeholders to ensure effective solution delivery.
  • Guarantee adherence to telecom standards and best practices.
  • Generate technical documentation, solution designs, and operational procedures.

Technical Qualifications:

  • 9 to 15 years of experience within Telecom OSS and Network Operations.
  • In-depth understanding of OSS and BSS ecosystems.
  • Practical experience in Fault Management, Performance Management, Configuration Management, and Service Fulfillment.
  • Familiarity with IP MPLS, Ethernet, Broadband, FTTx, GPON, Metro Ethernet, and Core Networks.
  • Comprehension of telecom network architecture and service provisioning.
  • Experience utilizing OSS tools such as Netcracker, Teoco Cramer, IBM Netcool, Nokia NetAct, Ericsson ENM, Amdocs, or comparable platforms.

Additional Qualifications:

  • Experience with Telecom Digital Transformation Projects.
  • Knowledge of SDN, NFV, and Cloud-native telecom architectures.
  • Familiarity with 4G, 5G, LTE Transport, and Optical Networks.
  • Experience with automation using Python, Shell Scripting, or Ansible.
  • Experience collaborating with telecom operators and in managed service environments.
  • Understanding of TM Forum frameworks, including eTOM, SID, and TAM.

Preferred Expertise:

Technology->Network-Access->Fiber, Technology->Network->Network Architecture->dc network architecting
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