Learning Enablement Specialist

In the role of Learning Enablement Specialist, you will spearhead the strategy, planning, design, and implementation of training initiatives aimed at both internal staff and external partners, particularly in relation to SAP, system, and process deployments. Your responsibilities will include overseeing content governance and management, coordinating the development of training materials, conducting train-the-trainer sessions, and evaluating learning readiness and effectiveness. Collaborating with various stakeholders, you'll empower team members and suppliers to embrace new operational methodologies, accurately implement processes, and effectively navigate changes throughout the go-live phase and beyond.

Key Responsibilities

Training Strategy, Design & Delivery

• Develop and deliver comprehensive training on SAP, Ariba, S4HANA, Source-to-Pay, and related systems for both internal personnel and external suppliers.
• Generate role-based and persona-specific learning experiences that facilitate business processes, system adoption, and operational preparedness.
• Oversee the execution of instructor-led, virtual, hybrid, and self-paced learning programs to ensure successful adoption before, during, and after the go-live period.
• Create and implement Train-the-Trainer (TTT) sessions to enhance facilitator skills and guarantee effective and sustainable knowledge transfer within internal teams and supplier networks.

Content Governance & Learning Operations

• Establish and uphold training governance frameworks, which include content management, version control, review cycles, and the lifecycle management of learning assets.
• Coordinate training schedules, delivery timelines, readiness activities, and reporting mechanisms to ensure successful program execution.
• Enhance the efficiency and consistency of training by optimizing reusable learning assets, templates, and development processes.

Stakeholder & Supplier Enablement

• Collaborate with business stakeholders, process owners, IT teams, SMEs, and suppliers to ensure that learning solutions align with business objectives and implementation targets.
• Lead efforts in supplier onboarding and enablement, ensuring preparedness for system updates, compliance mandates, and process integration.
• Translate intricate technical and process-related concepts into clear, practical, and audience-appropriate learning experiences.

Analytics, Continuous Improvement & Innovation

• Evaluate learning, adoption, supplier, and business performance metrics to assess effectiveness and uncover opportunities for enhancement.
• Utilize data insights to refine training strategies, improve learner support, boost adoption rates, and elevate operational performance.
• Incorporate digital tools, automation, and AI technologies to improve content development, delivery methods, reporting, and the overall learner experience.

Qualifications

• 5–7 years of experience in learning and development, instructional design, training enablement, change management, or enterprise system training.
• Demonstrated expertise in designing and delivering role-based and persona-focused training programs for both internal users and external suppliers, from onboarding through post-go-live support.
• In-depth knowledge of SAP, Ariba, S4HANA, Source-to-Pay, procurement, or related business processes, with the capability to distill complex concepts into effective learning solutions. Strong skills in stakeholder management, critical thinking, data analysis, and digital/AI tools, with a background in collaborating across business, IT, procurement, and change management teams to enhance adoption and achieve business results.