Learning and Development Manager

Responsibilities of the Role:

• Conduct thorough learning needs assessments in collaboration with internal teams and suggest appropriate development solutions
• Create and implement training programs focused on skill enhancement and employee capabilities
• Establish learning frameworks; recommend high-impact interventions to promote Organizational Health and Excellence
• Regularly update training materials and curricula to ensure their relevance and timeliness
• Design and initiate Train-the-trainer programs
• Execute pre and post-training activities, including training reports and post-course evaluations
• Lead or collaborate as part of a team to advance projects or initiatives
• Adapt to various learning modalities and stay informed about current trends and best practices in learning development
• Continuously assess the effectiveness, success, and ROI of training programs, generating learning reports as necessary
• Capable of identifying, evaluating, and integrating digital learning tools and software
• Undertake additional training-related and administrative tasks as required

Qualifications Required:

• Bachelor's degree in relevant fields such as business, education, technology, or healthcare
• Full certification in WSQ Advanced Certificate in Training & Assessment (ACTA) or Advanced Certificate in Learning & Performance (ACLP)
• A minimum of 8 years' experience in delivering classroom training across various industries
• Strong and effective presentation, training delivery, and facilitation skills
• Adept at influencing and establishing rapport with stakeholders at all organizational levels
• Proficient in MS Office Suite (Word, Excel, and PowerPoint)
• Demonstrated success in driving agile Learning and Development programs, with the capability to manage time-sensitive projects and competing deadlines