HR Analyst-Shared Services

You will work in a shared services environment and will be responsible for day-to-day administrative and transactional support tasks and activities. To perform the job successfully, the individual should have a passion to grow within business and ability to establish & maintain effective working relationships with various stakeholders across Titan.

Summary of Responsibilities:

• Processing transactions on a daily basis
• Ensuring accuracy and timely completion of work
• Managing employee data and updating changes as required in HR systems
• Updating new joiners records and terminations in HR system
• Creation of Offer & Contract letters as required for employee and business lines
• Generating reference letters for employees and third-party vendors
• Case Management & Call support to employees to address HR Policy/process related queries
• Should be an expert/SME in Hire to Retire processes and take ownership of the responsibilities assigned
• Executes data transactions or system transaction where these cannot be performed by self-services or automation
• Prioritizes cases and conduct continuous follow ups/check-ins to ensure closure within stated SLA.
• Professional & customer focused on your approach including absolute discretion and sensitivity in handling confidential matters and information
• Gain cross disciplinary HR knowledge to deliver end to end ownership of employee experiences.
• Self-sufficient in managing the task assigned or initiatives and being accountable
• Contributing and collaborating in the projects assigned and ensuring timely reporting
• Collaborate with stakeholders (Eg: PBPs, COE, business & employees etc) and internal teams (Eg: Learning, Talent, Payroll, Rewards & Benefits) to identify the best solutions for employee queries
• Raise continuous improvement opportunities