Head of IT - Planning & Manufacturing Systems

Team Overview: Manufacturing, Supply Chain, and Retail Function

At Dyson, our Global IT – Manufacturing, Supply Chain, and Retail Systems Function is responsible for the comprehensive management of the strategic roadmap, design, implementation, and maintenance of all business applications that facilitate Dyson's worldwide planning, procurement, manufacturing, supply chain, aftersales, and retail operations. This team is structured into three main areas:

1. Planning & Manufacturing Systems
2. Supply Chain Systems
3. Retail Systems

Position Summary

The Planning & Manufacturing Systems team works closely with global and regional stakeholders, strategic technology partners, internal IT teams, and application groups to craft roadmaps, oversee system delivery, and provide support within Dyson's Planning & Manufacturing framework.

Key responsibilities include:

• Leading the Planning & Manufacturing Systems team, which includes experts in Product Ownership, Program & Project Management, Business Analysis, Plant IT Operations, and Solution Architecture.
• Promoting career growth, succession planning, recruitment, onboarding, and influencing team culture.
• Collaborating with business leaders, product owners, solution architects, and partners to establish and execute strategies and roadmaps.
• Influencing SAP Product Management to enhance operational efficiency.
• Advising IT leadership and stakeholders to maximize platform effectiveness.
• Developing and maintaining a project portfolio plan with a three-year outlook.
• Overseeing vendor relationships and negotiations alongside procurement and business leaders.
• Keeping updated on future trends and innovations in Planning & Manufacturing Systems.
• Ensuring successful project execution within defined scope, timelines, budget, and quality benchmarks.
• Proactively managing risks, issues, and technical debt.
• Supervising operational support for Dyson's manufacturing sites, primarily in the APAC region.
• Administering global application support processes and handling escalations for significant incidents.

Candidate Profile

• Self-driven, results-oriented, with a strong sense of accountability.
• Flexible and capable of thriving in complex and uncertain situations.
• Exceptional relationship-building and collaborative skills.
• Experience in crafting IT roadmaps and programs.
• Excellent communication abilities, adept at distilling complex concepts.
• Knowledgeable in supply chain planning and manufacturing technologies and partners (e.g., SAP, Kinaxis, BlueYonder, etc.).
• Enthusiastic, adaptable, and innovative problem-solver.
• Strong understanding of supply chain and manufacturing processes.
• Demonstrated experience in vendor management.
• Inquisitive about market advancements in Planning Systems technology.
• Willingness to travel may be necessary.