( Full Time ) - Logistics Coordinator/Officer
Job Description
Our client is a prominent global logistics and freight forwarding firm that boasts a robust international footprint across Asia and other critical markets around the globe. The organization offers an extensive range of supply chain solutions, which encompass air freight, ocean freight, warehousing, transportation, and integrated logistics services. With its well-established operations in Singapore, the company caters to a varied clientele across multiple industries.
Job Overview
In this role, you will assist with daily logistics and customer service operations, which include import/export coordination, shipment documentation, inventory management, warehousing tasks, and order fulfillment. The position necessitates close collaboration with customers, warehouse teams, and internal stakeholders to ensure operations run smoothly and efficiently.
Primary Responsibilities
Deliver prompt customer service assistance via telephone and email, addressing inquiries and resolving operational issues efficiently.
Generate shipping and import/export documentation in line with established standard operating procedures (SOPs).
Process invoicing after the completion of shipments and verify the accuracy of documentation.
Oversee shipment clearance and delivery timelines to guarantee timely execution.
Monitor operational key performance indicators (KPIs) for incoming and outgoing logistics functions.
Collaborate with warehouse supervisors regarding receiving, storage, and distribution processes.
Engage with cross-functional teams to ensure precise order fulfillment and prompt deliveries.
Maintain precise inventory logs and report any discrepancies in stock immediately.
Ensure adherence to workplace safety protocols and maintain proper housekeeping standards.
Carry out additional operational tasks as assigned to meet business needs.
Qualifications
Minimum Nitec or equivalent qualification.
Experience in logistics, freight forwarding, customer service, or warehousing is desirable.
Excellent communication and coordination abilities.
Strong analytical and problem-solving skills.
Team-oriented individual with initiative and capability to thrive in a fast-paced environment.
Ability to meet deadlines and juggle multiple priorities.
Willingness to work overtime as necessary.
Additional Information
- Working Hours: Monday to Friday, 9:00 AM - 5:30 PM
- Alternate Saturday: 9:00 AM - 1:00 PM
- AWS provided
Company Transport Provided - Variable Bonus (VB)
Join an established global logistics and freight forwarding organization for an exciting career opportunity.
Eu Eng joe
Direct Line: 8847 8909
EA License No: 91C2918
Personnel Registration Number: R23112468