Editorial Support Specialist

Job Title: Editorial Support Specialist

Position: Post Services Editorial Support Specialist

Location: Mumbai, BKC

Experience Required: 5+ years

Position Overview

Join our APAC team in Mumbai, India, where you will play a pivotal role in supporting editorial workstations and creative production editors within our global CCAS network. Your responsibilities will encompass assisting our Dailies team, conducting Creative and Technical Reviews for our productions, and providing support for our media pipeline and operational initiatives related to media ingest and dailies. The ideal candidate thrives under pressure, possesses outstanding client service skills, and has a proven history of effectively collaborating with Filmmakers. You will work alongside post-production, technology, and industry experts, demonstrating self-motivation and the ability to operate with minimal supervision. A commitment to teamwork and a passion for working in a diverse environment across various regions and time zones is essential.

Your collaboration will extend to our Global Engineering Manager, Global Editorial Support Staff, Media Pipeline operation teams, Post Services Dailies teams, and Production Creatives. You will partner closely with teams in Mumbai and Delhi, along with the broader APAC team, to deliver remote editorial and technical support to additional facilities both regionally and globally. Furthermore, you will interact with internal post-production groups and external vendors to facilitate content delivery and management as an operational leader.

Key Responsibilities

Provide editorial support primarily for Creative Editors based in Mumbai, while also serving the broader APAC and Global perspectives.

Facilitate and conduct creative and technical (critical) reviews, including color grading and sound mixing sessions.

Promote and develop training initiatives for tools that automate workflow processes within the studio.

Establish and uphold standard operating procedures within Netflix-owned, operated, and partner spaces for our services.

Ensure audio and video calibration standards are maintained in our editing and dailies rooms at both our partner vendor locations and internal NF screening facilities.

Oversee preventive maintenance schedules.

Escalate issues to Management, Engineering Services, and Infrastructure teams when necessary.

Carry out routine color and audio calibration and maintenance procedures to ensure a reliable playback experience.

Address technology issues as they arise in real-time and work collaboratively with cross-functional teams toward resolution.

Execute wiring, patching, and software configuration to tailor setups to meet production review requirements.

Validate the integrity of assets for incoming media and screening materials.

Provide consultation and assistance for external reviews for various teams.

Potential for regional travel to establish and nurture relationships and set up shows/hubs for new and ongoing productions.

Required Qualifications

Knowledge and experience in content creation and post-production workflows, including NLE, Dailies, Dialogue Recording, Picture Finishing, and Audio Mastering.

Possess critical assessment skills to evaluate the quality of screening assets and environments, diagnose issues, and troubleshoot in real time.

Understanding of IP networking, network storage, and workstation architectures.

Familiarity with Windows, Mac, and Linux operating systems is advantageous.

Demonstrated history of innovation, initiative, and successful implementation.

Proven ability to embrace, drive, and manage change effectively.

Technical proficiency with the following creative software applications:

Avid Media Composer

Adobe Premiere

Colorfront (Transkoder/OSD/ExD)

Black Magic Davinci Resolve

ProTools

Filmlight (Baselight/Daylight)

Pix

Experience with Crestron and Q-Sys control systems is a plus.

Familiarity with audio, video, and data communications protocols.

Strong communication skills with the ability to present and promote new and complex technologies, tools, and workflows effectively.

Availability for after-hours responses to urgent matters.

Capacity to prioritize and manage multiple projects simultaneously.

A team player who thrives in a dynamic and fast-paced environment.

Strong organizational skills with meticulous attention to detail.

Values an inclusive, diverse, and international workplace, and is enthusiastic about collaborating with individuals from varied backgrounds and experiences.

Fluent and/or business proficient in English.

Passionate about embodying our workplace culture and values.