Digital Merchandising Specialist

Overview

Are you ready to influence how countless customers throughout the APAC region discover, explore, and purchase their favorite products online?

We are seeking a Digital Merchandising Specialist to contribute to an exciting new chapter in the APAC region. This position goes beyond mere maintenance; it's an opportunity to take the lead. You will play a pivotal role in bringing flagship product launches to life online, enhancing customer experiences with brand-exclusive programs, and ensuring that every interaction—be it a screen tap, click, or scroll—feels seamless, personalized, and genuinely engaging. If you have a passion for transforming data into innovative concepts and unforgettable shopping experiences, this is your opportunity.

The position demands a comprehensive understanding of business objectives, commercial initiatives, customer journeys, and potential friction points to perpetually refine the digital shopping experience.

As a key player, you will collaborate with global and regional teams to devise and execute merchandising strategies that make product launches memorable, streamline programs, and enhance every customer journey.

If this resonates with you, we would be excited to hear from you.

Primary Responsibilities

• Craft detailed merchandising strategies, briefs, and plans for new product launches and programs in collaboration with global teams, Commercial teams, Marketing teams, Retail Contact Center, and other stakeholders.
• Work alongside global and regional cross-functional teams during product launches to guarantee local relevance in merchandising, which includes navigation, content, curation, and performance enhancement.
• Engage with the Analytics teams to interpret data, extract actionable insights, and formulate clear recommendations and action plans.
• Collaborate across departments to gain insights into the customer journey and implement strategies that improve the digital shopping experience within the brand's digital ecosystem.
• Participate in regular meetings with peers in the USA and EMEIA during overlapping business hours.

Essential Qualifications

•  A minimum of 7 years of experience in digital merchandising, digital commerce, marketing, digital customer experience, or a related field.
• A proven history of improving digital merchandising performance and customer experience through data-driven insights.
• Outstanding communication, storytelling, and presentation abilities.
• A thorough understanding of regional retail trends, encompassing shopping behaviors, consumer preferences, and strategies for conversion optimization.
• Creative problem-solving capabilities, with a knack for identifying solutions and effectively utilizing resources.
• A BA/BS degree in a relevant discipline or an MBA is preferred.

Please note that only candidates selected for an interview will be contacted.

EA Reg No: R26162461, Nicki Thng

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544