Data Collection Assistant / Field Research Assistant

Location: Petaling Jaya (nearby MRT Station)

Employment Type: 12-Month Contract (renewable based on perfromance)

Working Arrangement: Fully Onsite

Working Hours: Monday–Friday, 10:00 AM–7:00 PM. Occasional Saturday half-day based on business requirements, with advance arrangement.

Job Overview

We are seeking a detail-oriented and proactive Operations Support Coordinator to support data collection, field research and ground operations activities.

The selected candidate will be responsible for collecting information, carrying out field research, maintaining precise records, and supporting operational projects in line with established guidelines.

Key Responsibilities

• Coordinate and carry out data collection tasks in accordance with guidelines provided by the supervisor.
• Collect, verify, and document information accurately, ensuring every data collection form is completed correctly.
• Undertake ground research and field visits to obtain relevant data, information, and insights from different locations.
• Plan and execute ground operations and assigned projects in alignment with business objectives.
• Organise, maintain, and update gathered information and operational records.
• Share feedback and propose improvements to current operational processes and guidelines.
• Ensure strict confidentiality when collecting, handling, storing, and sharing business information.
• Work with the team to support the smooth delivery of daily operational activities.

Requirements

• Strong verbal and written English communication skills.
• Some exposure to data collection, field research, surveys, or information gathering.
• Ability to perform ground research and travel to various locations within the city.
• Physically able to carry out full-day (approximately 8 hours) indoor and outdoor field operations.
• Basic proficiency in Google Workspace, with a focus on Google Forms and Google Sheets.
• Basic understanding of data interpretation and statistical concepts.
• Highly detail-oriented with strong accuracy when managing information and documentation.
• Willingness to learn new tools, systems, and operational processes.
• Capable of working independently while following instructions and established procedures.

Work Arrangement

• Must be willing to travel around the city for fieldwork.
• Transportation expenses for work-related travel will be reimbursed.