Customer Admin Executive

· Assist customers with front-counter responsibilities.

· Manage phone calls, inquiries, and appointment scheduling.

· Offer administrative assistance including cashiering, scanning, data entry, word processing, photocopying, and printing tasks.

· Conduct basic problem analysis and troubleshooting, along with general housekeeping and maintenance, to address reported issues with minimal escalation.

· Adhere to established work practices and operating procedures.

· Gather and compile information for reporting objectives.

· Ensure that work complies with quality standards.

· Follow safety protocols and adhere to information security guidelines.

· Perform additional administrative tasks as directed by supervisors and management.

· Execute other responsibilities as assigned as needed.

Working Hours

• Monday to Friday – 8.30am to 5.30pm
• Saturday – 8.30am to 12.30pm

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