Business Development Manager / Lead – Industrial Flooring & Building Solutions

Title: Business Development Lead

Location: Bangalore

Qualifications: Bachelor's degree in any field.

Experience:

• 3-8 years of experience in Project Sales, Construction Chemicals, Building Materials, Flooring, Waterproofing, Roofing, Industrial Products, or similar sectors.

Role Overview:

We are seeking a dynamic Business Development Manager to transform qualified leads into finalized projects within our Flooring, Waterproofing, Roofing, Coatings, Construction Chemicals, and Building Solutions sectors.

This position commences post lead distribution by the Inside Sales Team and entails complete oversight of the sales process—from client meetings and site evaluations to proposal delivery, negotiation, project finalization, and billing execution.

Key Responsibilities:

Customer Meetings & Site Surveys:

• Engage with customers assigned by the Inside Sales Team.
• Perform site evaluations and assess requirements.
• Identify customer challenges and suggest suitable technical solutions.
• Deliver impactful presentations to instill customer confidence.
• Collaborate with technical and execution teams for solution design and feasibility studies.
• Maintain comprehensive ownership of client relationships throughout the sales process.

Proposal Management & Project Closure:

• Work with technical teams for site assessments, cost estimation, and proposal development.
• Guarantee timely submission of technical and commercial proposals.
• Align proposals with client requirements and project goals.
• Conduct systematic follow-ups and engage in commercial negotiations.
• Effectively address objections and manage competitive scenarios.
• Convert prospects into confirmed projects and billing.
• Drive revenue growth through disciplined pipeline management.

Business Development & Relationship Management:

• Generate referrals from satisfied clients.
• Identify opportunities for cross-selling and upselling across Maloo Group business segments.
• Foster and sustain robust relationships with:
• Architects
• Consultants
• Builders
• Contractors
• Facility Managers
• Industrial Clients
• Warehouses and Factories
• Hospitals
• Hotels
• Commercial Establishments
• Educational and Institutional Clients
• Residential Communities
• Develop local market insights and pinpoint high-potential accounts.
• Broaden the company's professional network and cultivate long-term business prospects.

Customer Satisfaction & Project Handover:

• Facilitate effective communication between clients and execution teams.
• Assist in project handover and completion procedures.
• Ensure client expectations align with project scope, timelines, and deliverables.
• Promote customer satisfaction, repeat business, and referral generation.

Key Performance Indicators (KPIs):

• Opportunity-to-project conversion ratio
• Project closure value
• Billing and revenue realization
• Proposal turnaround time
• Follow-up effectiveness
• Customer satisfaction and retention
• Referral generation
• Cross-sell and upsell contribution
• Pipeline management and reporting discipline

Qualifications & Experience:

• Bachelor's degree in any field.
• 3-8 years of experience in Project Sales, Construction Chemicals, Building Materials, Flooring, Waterproofing, Roofing, Industrial Products, or similar sectors.
• Exceptional communication, negotiation, and relationship-building skills.
• Experience in customer meetings, site visits, proposals, and project closures.
• Self-motivated, target-oriented, and comfortable with field travel.
• Familiarity with CRM tools and Microsoft Excel is preferred.
• A valid driving license is required.

Skills & Competencies:

• Strong communication and interpersonal skills.
• Excellent negotiation and presentation capabilities.
• Ability to comprehend technical solutions and convert opportunities into successful closures.
• Robust customer relationship management skills.
• High ownership mindset and diligent follow-up discipline.
• Target-driven and self-motivated.
• Aptitude for managing multiple opportunities concurrently.
• Proficiency in CRM software, Microsoft Excel, and reporting tools preferred.