Associate Engineer

About the Position

Become a part of a premier telecommunications infrastructure organization that is at the forefront of advancements in 5G, Cloud, Cybersecurity, and Digital Services. We are seeking an Associate Engineer to enhance network operations and ensure exceptional service delivery within a vibrant and fast-paced setting.

Primary Responsibilities

• Monitor network alarms and address customer escalations effectively.
• Identify and troubleshoot issues, conduct root cause analysis, and collaborate with vendors and field teams for resolution.
• Carry out system testing to confirm successful service restoration.
• Assist with software updates, service migrations, and process enhancements.

Qualifications

• A Diploma in Telecommunications, Computer Science, Electrical/Electronics, or a related discipline.
• A minimum of 2 years of relevant experience in telecommunications or network engineering is preferred.
• Intermediate skills in Microsoft Excel, along with familiarity with IP, Linux, and telecommunications systems, will be advantageous.