AEP (AJO) Developer

Bangalore Posted 1 Oct 2026

FULL TIME

audience segmentation

Job Overview:

Position Summary
Embrace a role where you can craft individualized customer experiences and assist brands in communicating the right message at the optimal time.
As an AEP AJO Developer, you will collaborate closely with marketing, product, and data teams to create compelling, data-driven experiences across various channels.
You will convert campaign objectives into scalable solutions on Adobe Experience Platform and Adobe Journey Optimizer, ensuring that customer journeys are dependable, measurable, and optimized for maximum impact.
This position is within a collaborative setting that promotes curiosity, clean implementations, and ongoing enhancement, allowing your ideas to shape customer experiences from start to finish.
If you are passionate about tackling real-world personalization challenges, working with cutting-edge marketing technology, and enhancing outcomes through strategic experimentation, this opportunity is tailored for you.

Main Duties
Design, develop, and sustain customer journeys utilizing Adobe Journey Optimizer (AJO) aligned with business goals and audience strategies.
Execute audience segmentation and activation through Adobe Experience Platform (AEP), ensuring precise targeting and lifecycle orchestration.
Set up journey entry events, conditions, decision-making logic, and message delivery steps across various supported channels.
Work in partnership with stakeholders to collect requirements, convert them into technical designs, and deliver structured journey implementations.
Integrate and assess data flows into AEP for journey readiness, ensuring data quality, identity alignment, and timely accessibility.
Assist in campaign execution by diagnosing journey issues, resolving delivery eligibility challenges, and enhancing operational stability.
Create reusable components, templates, and best practices to streamline journey development and minimize time to market.
Track journey performance and collaborate with teams to enhance experiences through insights, testing, and iterative optimization.

Essential Criteria
Bachelor's or Master's degree in BE, ME, BTECH, MTECH, MCA, MSC, MBA, or equivalent professional experience.
2-3 years of pertinent experience with Adobe Experience Platform (AEP) and Adobe ecosystem implementations.
Practical experience in developing and supporting journeys using Adobe Journey Optimizer (AJO).
Deep comprehension of customer journey concepts, segmentation, and campaign execution workflows.
Capability to analyze issues, debug configurations, and communicate effectively with both technical and non-technical stakeholders.

About Infosys
Infosys stands as a global frontrunner in next-generation digital services and consulting.
We assist clients in over 50 countries in navigating their digital transformation journeys.
With over forty years of experience managing the systems and operations of global enterprises, we expertly guide our clients through their digital transitions.
We accomplish this by empowering the enterprise with an AI-driven core that prioritizes the execution of change.
Additionally, we enable businesses with agile digital solutions at scale to achieve unparalleled performance and customer satisfaction.
Our continuous learning agenda fosters ongoing improvement by building and transferring digital skills, expertise, and innovative ideas from our ecosystem.
Infosys is committed to providing equal employment opportunities to all applicants and employees, regardless of race, color, sex, gender identity, sexual orientation, religious beliefs, national origin, pregnancy-related conditions, veteran status, or disability.

Technology Expertise->Digital Experience Platforms->Adobe Experience Platform
Technology Expertise->Digital Marketing Platforms->Adobe Journey Optimizer - AJO