Admission Counsellor- COCO

Key Responsibilities:

• Mentor prospective learners, offering career guidance and insights into upGrad's programs.
• Achieve weekly enrollment, revenue, and collection targets.
• Demonstrate the effectiveness of upGrad's online/blended learning model.
• Manage the complete sales cycle: from initial contact to post-sales relationship management.
• Maintain detailed records of interactions in the CRM and provide feedback to the marketing team.

What We're Looking For:

• Exceptional English communication skills (both written and verbal).
• Proven sales performance, ideally in EdTech or high-ticket B2C sales.
• Empathy and the ability to build trust with prospective learners.
• Disciplined approach to sales processes, feedback tracking, and meeting targets.
• Basic proficiency in MS Office Suite.

Desired Qualifications:

• Bachelor's degree.
• Strong organizational and time-management skills.
• Attention to detail and problem-solving abilities.