TL-Product info & MDM

Responsibilities

• Lead end-to-end product information and master data management initiatives to ensure consistent, accurate, and reliable data across all order management and trading platforms, enabling seamless business operations
• Oversee data governance activities covering product attributes, customer records, and transactional order data to uphold high data quality standards and minimize downstream processing errors
• Partner with cross-functional teams including operations technology and compliance to align product and master data structures with continuously evolving order management and trading requirements
• Monitor and improve data integration workflows between core order management systems and trading solutions to reduce latency, enhance data accuracy, and support timely decision making
• Evaluate complex order flows and product data relationships to uncover process gaps and propose enhancements that improve retail order handling efficiency and reduce rework
• Develop and implement data validation rules and operational checks within master data and order management processes to prevent data inconsistencies and strengthen the reliability of reporting and analytics
• Manage documentation for data models, business rules, and process maps for product information and master data management to support knowledge sharing and future system enhancements
• Work with teams on night shift schedules to resolve critical data issues in real time, ensuring uninterrupted trading and order processing services
• Direct configuration and ongoing maintenance of order management modules so that product hierarchies, pricing structures, and fulfillment parameters reflect current business strategies
• Assess the effects of new trading features or regulatory changes on product and master data structures and develop remediation plans that maintain compliance and operational stability
• Drive continuous improvement by tracking key performance indicators related to data accuracy, order cycle time, and error rates, and by recommending focused corrective actions
• Coordinate activities associated with a hybrid work model to maintain effective communication, documentation, and handovers between onsite and remote team members, ensuring smooth night shift operations
• Advance company goals by enabling accurate, data-driven decision making and by improving customer experiences through reliable order processing and transparent product information

Qualifications

• Have eight to ten years of hands-on experience in enterprise order management and trading systems, with a strong emphasis on product information and master data management practices
• Demonstrate advanced expertise in configuring and supporting order management solutions, including transaction flows, fulfillment rules, and exception handling designed for complex business needs
• Bring practical experience with retail order management use cases, including pricing, promotions, catalog management, and omnichannel order fulfillment, backed by strong product data structures
• Apply in-depth knowledge of master data concepts, including data modeling, data stewardship, and data lifecycle management in environments with high transactional volumes
• Use strong analytical and problem-solving skills to investigate data discrepancies in order and trading systems and to design sustainable corrective and preventive actions
• Show the ability to work effectively in hybrid and night shift settings by managing stakeholder expectations and maintaining clear written communication across time zones
• Demonstrate familiarity with industry best practices for data governance, metadata management, and data quality monitoring relevant to order management, trading, and retail domains