Technical Team Leader - CSM

Key Responsibilities:

Team Management & Leadership:

• Manage day-to-day activities of the technical team.
• Motivate team members to achieve organizational goals.
• Delegate tasks effectively to ensure smooth operations.
• Conduct quarterly performance reviews and provide feedback.

Training & Development:

• Conduct training sessions to enhance team members' skills, product knowledge, and communication.
• Empower team members to improve confidence and efficiency.
• Support professional development initiatives within the team.

Planning & Execution:

• Develop and implement timelines to achieve targets.
• Monitor progress and ensure deadlines are met.
• Contribute to process improvements and team efficiency.

Work Environment & Culture:

• Foster a pleasant and collaborative work environment.
• Encourage teamwork, engagement, and accountability.
• Promote a culture of continuous learning and growth.