Technical Lead - CIAM

As a Technical Lead – CIAM, you will join an Agile team responsible for designing and building healthcare applications, delivering new features, and following proven coding and software development standards.

Responsibilities: -

• Design, build, and support CIAM solutions using ForgeRock (AM, IDM, DS, IG) or PingOne Advanced Identity Cloud.
• Partner with application development teams to integrate CIAM capabilities, including authentication, authorization, and user lifecycle management.
• Configure and administer SSO, federation, MFA, and risk-based authentication using SAML, OAuth2, and OpenID Connect.
• Build and maintain IAM workflows, access policies, and governance rules, with an emphasis on automation.
• Implement progressive profiling, consent management, and customer identity flows.
• Carry out daily monitoring and troubleshooting of CIAM platforms using tools such as ELK and Dynatrace.
• Analyze and resolve authentication, authorization, and identity-related issues across applications.
• Support CIAM infrastructure operations, including clustering, high availability, and performance tuning.
• Contribute to architecture, design, and continuous improvement discussions supporting CIAM strategy and roadmap.
• Evaluate existing implementations and recommend enhancements focused on security, scalability, and operational efficiency.
• Support user provisioning, de provisioning, and identity synchronization activities.
• Ensure security compliance, audit readiness, and documentation in alignment with organizational standards.
• Apply security best practices to safeguard customer identities and sensitive data.
• Collaborate with internal stakeholders, vendors, and partners during system integrations and issue resolution.
• Provide after-hours or weekend support for planned maintenance and production incidents as needed.
• Maintain platform documentation, SOPs, and technical runbooks.

Experience: -

• 7 - 8 Years

Location: -

• Mumbai
• Pune
• Bangalore
• Chennai

Educational Qualifications: -

• Engineering Degree – BE/ME/BTech/MTech/BSc/MSc.

Skills: -

Mandatory Skills: -

• PingOne Advanced Identity Cloud – IDM, IG, AM, DS, and IAM solutions using Java, JSON, SSO, Java, ELK, Dynatrace
• SSO and Federation using SAML, IDCS, LDAP, Kerberos, ADFS, OpenDS/AM, AuthO, and more
• Java and JavaScript