Site Reliability Engineer

Role Definition

The SRE position is focused on enhancing the deployment process, reliability, availability, performance, operational excellence, and overall security posture of production systems. The role contributes technical guidance to project planning, timelines, operating methodologies, and operational strategies across a range of system environments.

The position calls for in-depth, hands-on experience with at least one cloud environment, along with the capability to work effectively with existing deployment workflows and code bases while providing advice and delivering practical improvements.

Engineers are expected to collaborate closely with cross-functional teams including application engineering, security, networking, database, operations, and support.

Scope And Key Responsibilities

• Deliver resilient application stacks using 'Infrastructure as Code' and other DevOps practices
• Monitor environments, address alerts and incidents, troubleshoot system and performance issues, and coordinate escalation and recovery
• Design and maintain automation, scripts, integrations, runbooks, and workflows that support infrastructure provisioning, application deployments, health checks, remediation, and routine operations
• Set logging, monitoring, alerting, metrics, and tracing standards; enhance alert effectiveness by reducing noise and ensuring alerts are actionable
• Create dashboards and visualizations that clearly present system health, availability, performance, capacity, service-level objectives, and incident trends
• Support Operations Team initiatives from planning and implementation through documentation, handover to support, and project closure
• Assess and improve technical procedures, scripts, automation, and operational documentation
• Manage and follow through on activity tracking and stakeholder commitments to deliver project outcomes and improve production quality, reliability, and availability
  
  

Technical Skills

• Strong background in Site Reliability Engineering (SRE), production operations, change request management, and application releases
• Proven hands-on experience with public cloud infrastructure including Azure, Kubernetes (AKS), containerized workloads, virtualization, and distributed systems
• Solid automation and infrastructure engineering expertise, including Infrastructure as Code (Terraform), configuration management, scripting (Python, Shell, PowerShell), system provisioning, deployments via CI/CD (Github Actions), remediation, and security risk mitigation
• Advanced working knowledge of Linux/UNIX and Windows environments, storage and file systems, including installation, configuration, troubleshooting, lifecycle management, backup, disaster recovery, and business continuity
• Experience with monitoring, alerting, logging, observability, and performance analysis, including the ability to review system diagnostics, logs, traces, resource utilization, and operational metrics
  
  

Behavioral Competencies

• Collaboration and Teamwork
• Customer & External Focus
• Solves Problems and Analyses Issues
• Learning Agility
• Builds Relationships
• Develops Others