Scrum Master

PRINCIPLE PURPOSE OF JOB

The purpose of this position is to Nurture self-organizing, high performing teams through servant leadership and mentoring. Facilitates Sprint Planning, Daily Stand-Ups, Stakeholder Demos and Sprint Retrospectives. Also, participates in Release Planning with Product & Portfolio teams. Conducts team assessments & improvise teams velocity/ throughput. Overall 12+ years of IT experience, where last 5 years working as Agile Manager/ Scrum Master and certified SAFe Agilist.

Job Responsibilities:

• Manage more than one scrum/Kanban team.
• Guide the team and organization on how to effectively use Agile/Scrum practices and values to delight customers.
• Guide the team to be self-organized and cross-functional.
• Guide and facilitate teams to drive through release on demand, implementing DevOps/CI/CD practices.
• Assess the Scrum Maturity of the team and organization and coach the team to higher levels of maturity at a sustainable pace.
• Remove impediments or guide the team to remove impediments by finding the right personnel to resolve issues.
• Build a trusting and safe environment where problems can be raised without fear of blame or judgment, with an emphasis on healing and problem-solving.
• Facilitate getting the work done without coercion, assigning, or dictating the work.
• Facilitate discussion, decision-making, and conflict resolution.
• Assist with internal and external communication, improving transparency, and radiating information.
• Support and educate the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Provide all support to the team using a servant leadership style whenever possible, and leading by example.
• Measure various Sprint/Agile metrics and work towards continuous improvement sprint over sprint.
• Understand backlog tracking, burndown metrics, velocity, and task definition.
• Facilitate discussions to enable release on demand, with familiarity in DevOps practices.

Required Skills & Qualifications:

• Certified CSM or PSM.
• Expertise and experience with JIRA and JIRA Align tools.
• Good working knowledge and experience in agile engineering practices, including BDD, TDD, ATDD, and Continuous Integration.
• Exposure to Continuous Integration, deployment, and static code analysis tools like Jenkins and Sonar.
• Strong organizational skills with the ability to be flexible and work with minimal direction.
• Ability to work well independently and in a team environment.
• Ability to troubleshoot bottlenecks and propose solutions.

Key Constituents:

• Product Owner
• Business Analyst
• Delivery Team
• Technical Working Group

Attributes and Behaviors:

• Develops and maintains positive working relationships with others.
• Shares ideas and information effectively.
• Assists colleagues unprompted and takes pride in the achievement of team objectives.
• Possesses credibility with peers and senior managers.
• Self-motivated and driven to achieve results, working with a sense of urgency.
• Exhibits a high customer service ethic, passionate about meeting customer expectations and improving service levels.
• Keeps pace with change, acquiring knowledge and skills as the business evolves.
• Handles confidential information with sensitivity.
• Exhibits behaviors consistent with Cotiviti Values: Customer-driven, Collaborative, Open, and Accountable.