Job Description
Job Purpose
The primary objective of this role is to spearhead the development, implementation, and ongoing enhancement of the organization's Quality Management System (QMS) and Environmental, Health & Safety (EHS) Management System. This includes ensuring adherence to relevant standards, regulatory requirements, customer expectations, and organizational goals, while fostering a culture centered around quality, safety, sustainability, and operational excellence.
Key Result Areas (KRAs)
1- Quality Management
· Ensure effective implementation and maintenance of the QMS in alignment with ISO 9001 standards.
· Meet quality objectives and achieve customer satisfaction goals.
· Minimize customer complaints, defects, and process discrepancies.
· Ensure timely resolution of corrective and preventive actions (CAPA).
2- Environment, Health & Safety
· Achieve zero fatalities and reduce workplace incidents and unsafe conditions.
· Ensure compliance with environmental regulations and sustainability goals.
· Meet EHS performance indicators and safety objectives.
· Maintain effective emergency preparedness and response strategies.
Compliance & Audit Management
· Successfully complete internal, external, customer, and certification audits.
· Promptly address audit findings and compliance discrepancies.
· Ensure adherence to statutory and legal compliance requirements.
Leadership & Continuous Improvement
· Cultivate high-performing Quality and EHS teams.
· Implement Lean, Kaizen, 5S, and continuous improvement initiatives.
· Enhance employee awareness and promote a safety culture.
Core Responsibilities
1- Quality Management System (QMS)
· Design, implement, maintain, and enhance Quality Management Systems.
· Ensure adherence to ISO 9001 and specific customer requirements.
· Track quality objectives, KPIs, and performance metrics.
· Lead internal audits, management reviews, and certification audits.
· Manage CAPA, non-conformance reports, and root cause analyses.
· Establish and regulate quality documentation, SOPs, procedures, and work instructions.
· Coordinate customer audits and drive quality improvement initiatives.
2- Environmental, Health & Safety (EHS)
· Develop and sustain EHS Management Systems in accordance with ISO 14001 and ISO 45001.
· Conduct Hazard Identification and Risk Assessment (HIRA).
· Lead investigations into accidents, incidents, and near-misses.
· Monitor environmental aspects and their impacts.
· Ensure compliance with statutory EHS requirements.
· Organize safety training, awareness programs, and emergency drills.
· Promote occupational health and safety improvement initiatives.
Team Leadership
· Guide and mentor Quality and EHS teams.
· Enhance employee skills through training and coaching.
· Encourage a culture of accountability, safety, and continuous improvement.
· Coordinate cross-functional teams to meet business objectives.
Reporting & Performance Management
· Prepare management review reports and compliance dashboards.
· Present quality and EHS performance metrics to senior leadership.
· Monitor action plans and improvement initiatives.
Compliance & Standards
Quality Standards
· ISO 9001:2015 – Quality Management System
Environmental & Safety Standards
· ISO 14001:2015 – Environmental Management System
· ISO 45001:2018 – Occupational Health & Safety Management System
· OSHA Guidelines
· Factory Act Compliance
· Pollution Control Board Requirements
Professional Certifications
· Lead Auditor – ISO 9001
· Lead Auditor – ISO 14001
· Lead Auditor – ISO 45001
· Six Sigma Green Belt / Black Belt (Preferred)
Technical Competencies
- Integrated Management Systems (IMS)
- ISO 9001, ISO 14001, ISO 45001
- Internal & External Auditing
- Root Cause Analysis (RCA)
- CAPA Management
- Risk Assessment & HIRA
- Incident Investigation Techniques
- Lean Manufacturing
- Kaizen & 5S Methodology
- Process Improvement Tools
- Statistical Analysis & Quality Tools
- Environmental Management Programs
- Emergency Response Planning
- Legal & Regulatory Compliance
- KPI Development and Monitoring
- Document Control Systems
Other Competencies
Leadership Competencies
- Strategic Leadership
- Team Management & Development
- Coaching & Mentoring
- Performance Management
- Change Management
