Job Description
Experience: 4 years in Order/Contract Management
Qualifications: Graduate/Postgraduate
Order Management:
Responsibilities/ Skills:
• Order Management: Oversee the entire order management lifecycle, from order creation to fulfillment.
• Query Resolution: Experienced in analyzing and effectively addressing billing enquiries.
• ERP Proficiency: Expert in SAP, with a preference for SAP ByD.
• Tool Knowledge: Working knowledge of SFDC or other CRM tools.
• Stakeholder Management: Collaborate effectively with various stakeholders within client organizations.
• Technical Skills: Proficient in MS Office, especially Excel.
• Flexibility: Willingness to work in any shift and from an office environment.
• Communication: Booking Orders and conveying complex information to stakeholders through clear
written and verbal communication
• Training
o Identify training needs by evaluating strengths and weaknesses
o Translate requirements into trainings that will groom employees for the next step of their career
path
o Ability to design and develop training manuals, and course materials
o Ability to provide process training to a team
o Manage structured learning sessions and monitor their quality results
Key Requirements:
• Ready to work from office all days
• Flexible to work in any shift
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Ability to work independently and collaboratively.
Desired Requirements:
• Experience in the shipping industry