IC

Marketing Outreach

ICA Edu Skills
Kolkata ₹1-5 LPA Posted 20 May 2025
FULL TIME
lead qualification
Outbound Calling
Sales Targets
Objection Handling
Crm

Job Description

  • Students from provided leads or databases. Introduce our products/services to potential customers and explain their features and benefits. Engage prospects in meaningful conversations to understand their needs, interests, and buying motivations.
  • Qualify leads based on predetermined criteria and prioritize follow-up accordingly.
  • Provide accurate information about pricing, promotions, and product/service details.
  • Overcome objections and address concerns raised by prospects to encourage interest and trust.
  • Maintain detailed records of all interactions and outcomes in the CRM system.
  • Conduct outbound calls to prospective Students from provided leads or databases.
  • Introduce our products/services to potential customers and explain their features and benefits.
  • Engage prospects in meaningful conversations to understand their needs, interests, and buying motivations.
  • Qualify leads based on predetermined criteria and prioritize follow-up accordingly.
  • Provide accurate information about pricing, promotions, and product/service details.
  • Overcome objections and address concerns raised by prospects to encourage interest and trust.
  • Maintain detailed records of all interactions and outcomes in the CRM system.
  • Collaborate with the sales team to transfer qualified leads and facilitate the sales process.
  • Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and conversion rates.
  • Continuously update knowledge of products/services, industry trends, and competitive offerings.
  • Adhere to scripts, guidelines, and compliance standards while communicating with prospects.
  • Participate in ongoing training and skill development sessions to enhance performance.
  • Preferred candidate profile High school diploma or equivalent; additional education or training in sales or communication is a plus.

Requirement:-

  • Proven experience in outbound calling, telemarketing, or sales is preferred.
  • Excellent communication skills, both verbal and written.
  • Persuasive and confident speaking voice with the ability to build rapport quickly.
  • Strong listening and questioning skills to uncover customer needs effectively.
  • Results-driven mindset with a focus on achieving and exceeding targets.
  • Ability to work independently with minimal supervision.
  • Familiarity with CRM software and basic computer skills.
  • Positive attitude, resilience, and the ability to handle rejection professionally.
  • Flexibility to adapt to changing priorities and work schedules.
  • Previous experience in the Education sector is mandatory.

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