Fraud Analyst/Fraud Operation
Job Description
Dear Connection,
Warm greetings from Asian Technology Solutions SDN BHD.
We are currently seeking candidates for the position of Fraud Operation/Fraud Analyst. If you are interested, please send your CV for further consideration.
Position: Fraud Analyst
Location: Malaysia (Kuala Lumpur)
Contract Duration: 12 Months (Extendable)
Work Arrangement: In-office
Availability: Flexible on Rotational Shifts (Including Night Shifts)
Preferred Start: Immediate Joiners
Job Overview:
Fraud Operations specialists are responsible for monitoring transactions and analyzing customer behavior to detect suspicious activities, reduce financial losses, and safeguard both customers and the bank from fraudulent actions.
Key Responsibilities
1. Transaction Monitoring
- Examine real-time or batch transactions for anomalies
- Identify and flag suspicious activities (e.g., high-value transactions, unusual geographical locations)
- Utilize fraud detection systems and rule engines
2. Fraud Investigation
- Investigate flagged alerts to ascertain the occurrence of fraud
- Review account histories, device/IP data, and customer activities
- Document findings and maintain thorough audit trails
3. Customer Interaction
- Reach out to customers to confirm suspicious transactions
- Inform customers about fraud risks and preventative measures
- Manage disputes and handle fraud claims
4. Fraud Prevention & Controls
- Block compromised accounts/cards as necessary
- Suggest enhancements to fraud detection rules or systems
- Collaborate with risk management teams to strengthen controls
Required Skills
Technical Skills
- Familiarity with fraud detection tools (e.g., Actimize, Falcon)
- Proficiency in data analysis and pattern recognition
- Comprehension of banking products (cards, payments, online banking)
Qualifications
- Bachelor's degree in Finance, Commerce, Business, or a related field
- Experience in banking, fraud analysis, risk management, or operations (1–10 years based on role level)
If you are interested, please reach out or email your profile to
References are greatly appreciated