Failure Analysis Engineer

Key Responsibilities

• Conduct analysis of returned transceivers from customers to identify failures and provide comprehensive root cause insights and responses.
• Execute failure verification and analysis on customer-returned transceivers within specified timelines.
• Investigate the root causes of failures and collaborate closely with the engineering team to implement improvements, screening processes, and containment strategies.
• Oversee technicians and operators during fundamental functional testing of transceivers.
• Collaborate with the SNY team to address and resolve customer-reported failures effectively.
• Maintain an organized failure analysis database and carry out trending analysis and data studies.
• Ensure proper maintenance of failure analysis instrumentation and recommend innovative methodologies for analysis techniques and tools.
• Undertake additional tasks as assigned by direct supervisors, focusing on continuous improvement initiatives.
• Employ Risk-Based Thinking in the planning and execution of assigned tasks.
• Adhere to ISO standards, company policies and regulations, and relevant codes.

Required Skills and Qualifications

• A Bachelor's Degree in Science or Engineering, ideally with a focus on Mechatronics or Mechanical Engineering.
• Proven experience in managing quality-related issues throughout incoming, in-process, and outgoing stages.
• Strong computer skills and foundational knowledge of Statistical Process Control (SPC).
• Demonstrated analytical abilities combined with a hands-on approach to work.
• Flexibility and adaptability to meet the evolving business requirements of the organization.
• Experience in high-mix, high-volume manufacturing, and/or assembly, SMT, and PCBA environments is highly beneficial.
• Familiarity with mechanical dimensioning and tolerancing analysis, as well as poka-yoke principles, is a plus.