Customer Support
Job Description
Banking Voice Process – Freshers Encouraged | Immediate Joining Available
Banking Voice Process – Freshers Encouraged | Immediate Joining Available
Position Title: Customer Support Executive – Banking Voice Process
Position Overview:
We are seeking motivated and customer-oriented individuals for a role in our Banking Voice Process. Candidates who possess strong English communication skills are invited to apply. This is an excellent opportunity for freshers as well as those with prior experience in international voice processes.
Main Responsibilities:
- Address customer inquiries regarding banking services via telephone.
- Deliver precise information and effective solutions to customer issues.
- Ensure professional communication and strive for customer satisfaction.
- Adhere to process guidelines while maintaining high service quality standards.
- Resolve customer concerns promptly and escalate issues when necessary.
Qualifications:
- Education: Minimum completion of 12th grade.
- Experience: Open to freshers or individuals with at least 6 months of experience in an international voice process.
- Communication Skills: Proficiency in English communication is essential.
- Age Requirement: Candidates must be up to 40 years old.
- Availability: Preference for immediate joiners.
Job Information:
- Process Type: Banking Voice Process
- Work Shift: 5 rotational working days with 2 rotational days off.
- Compensation: ₹3.5 LPA – ₹4.5 LPA.
- Work Location: Mahadevapura, Bangalore.
- Transportation: Two-way cab service provided.
Ideal Candidate Profile:
We encourage candidates with excellent verbal communication abilities, a customer-focused mindset, and the flexibility to work in rotational shifts to apply.
Take Action Now! If you possess outstanding English communication skills and are eager to begin or advance your career in banking customer support, seize this opportunity.
Contact HR Sangeetha
7411573634
