Customer Support

Dear Connection,

Warm greetings from Asian Technology Solution Malaysia!

We are currently seeking a talented Customer Service Executive to join our team. If you are interested, please send us your CV to discuss the next steps.

Position: Customer Service / Customer Support

Client: Banking Sector

Location: Malaysia (Kuala Lumpur)

Contract Duration: 1 Year, with the possibility of extension

Work Arrangement: On-site (Chulan Tower, Kuala Lumpur, Malaysia, Level 13, No. 3 Jalan Conlay)

Job Responsibilities:

Deliver exceptional customer support, engage with merchants, address inquiries, and facilitate effective communication with clients.

Demonstrate a strong commitment to enhancing the Customer Allegiance Score (CAS).

Exhibit curiosity and embrace ongoing process improvements.

Capable of working independently while also collaborating with colleagues to achieve shared objectives.

Willingness to work flexible rotational shifts (24/7) including night and weekend shifts

References are highly valued