Chat Support Executive

Key Deliverables:

• Handle customer inquiries and resolve issues efficiently.
• Provide accurate information related to credit card processes.
• Process transactions and maintain customer records.
• Deliver excellent customer service and enhance customer satisfaction.

Role Responsibilities:

• Manage customer inquiries over phone, ensuring clear communication and effective resolution.
• Address credit card-related inquiries and provide solutions to customers.
• Maintain detailed customer records while processing transactions.
• Contribute to high customer satisfaction and retention through quality service.