LT
Job Description
- Engagement with Business Customers and Stakeholders
- Achieve a quantifiable decrease in endpoint vulnerabilities and recurring incidents through automation-driven remediation strategies
- Collaborate with Security EUC/Workspace Service Management and Operations to identify and prioritize high-impact remediation use cases
- Facilitate quicker recovery and minimize user disruption by implementing focused self-healing actions
- Deliver comprehensive reporting on remediation results, including coverage, success/failure rates, time to remediate, and risk mitigation
- Assist with audit and compliance requirements by maintaining traceable change records and execution proofs
- B Internal Operational Duties
- Create and enhance robust PowerShell scripts for detection, remediation, rollback, and post-remediation validation
- Sign scripts and oversee secure script execution protocols in accordance with enterprise policies
- Develop and sustain Aternity runbooks that focus on logic, phased rollouts, and scheduling
- Implement controlled deployments, including pilot, canary, and global monitoring of runtime outcomes, while optimizing based on telemetry
- Diagnose failed remediations and uphold reusable script/runbook standards
- Ensure documentation version control and maintain operational playbooks for consistent support
- C Risk Governance and Controls
- Adhere to secure coding and change governance standards
- Confirm scripts are idempotent, logged, and capable of rollback
- Assess compatibility across various device types, OS versions, and user contexts
- Address reporting discrepancies across tools and dashboards when necessary
- Support secure authentication methods for automation integrations, including OAuth 2.0 token-based flows
- Functional Expertise
- Proficient in advanced PowerShell scripting within enterprise settings
- Hands-on experience with script signing and execution policy governance
- Thorough understanding of endpoint remediation patterns, including registry, services, files, processes, and application lifecycle
- Experience in controlled enterprise deployment practices, including pilot, phased rollout, rollback, and validation
- Strong troubleshooting and operational support capabilities for endpoint automation
- Familiarity with OAuth 2.0 client credentials, access tokens, refresh patterns, and API authentication handling
- Hands-on experience with Aternity, including runbooks, workflows, actions, telemetry, and dashboarding
- Experience integrating automation scripts with authenticated APIs
- Exposure to vulnerability remediation and patch compliance initiatives
- Experience with MECM, Intune, or comparable endpoint management tools
- Basic exposure to macOS scripting and remediation