Urgent Opening For Chat process

Key Deliverables:

• Interface with customers, clients, and vendors via chat and escalate issues as necessary.
• Adhere to company policies and procedures, ensuring consistent client and customer satisfaction.
• Attend training sessions for continuous improvement.
• Complete any work assigned by management.

Role Responsibilities:

• Ensure effective use of computer applications and screens.
• Handle assigned tasks in a timely and professional manner.
• Provide support within a 24/7 rotational shift environment, including night shifts.
• Support clients through Chat and Email communication channels.