Technology analyst

Key Responsibilities:

• Design, develop, and maintain solutions utilizing IBM FileNet Content Manager and IBM Case Manager.
• Configure and oversee document repositories, content stores, and metadata models.
• Create case management applications, workflows, and business processes.
• Customize and enhance applications and plugins for IBM Content Navigator (ICN).
• Design and implement solutions for document lifecycle management and records management.
• Develop integrations between FileNet and enterprise applications, including ERP, CRM, and third-party systems.
• Establish security models, access controls, and governance policies.
• Construct and manage workflows using Process Engine and Case Manager.
• Support initiatives related to content migration, archival, and digitization.
• Diagnose and resolve performance issues, workflow challenges, and repository problems.
• Collaborate with business analysts, architects, and infrastructure teams to gather requirements and deliver solutions.
• Ensure adherence to enterprise governance, audit, and regulatory standards.

Technical Requirements:

• Core skills in Technology Enterprise Content Management, specifically IBM FileNet.

Preferred Skills:

Technology->Content Services (CS)->IBM FileNet