Global Identity Lead Consultant

Accountabilities

Global Business Consultant

• Consult with business process owners to understand and drive the business strategy within the business process areas of Customer Vendor Identity (Business Partner)
• Ensure the future set of programs/ projects are prioritized by business leaders and mapped against the business strategy
• Provide business process leadership and expertise to challenge, support, enable and improve business performance
• Translate business change needs into an IT environment and vice-versa, being a conduit between the business and IT in ensuring smooth delivery governance of process, data and system changes
• Identify changing business requirements and opportunities resulting from situational changes (e.g. new regulations, business situations or data insights) to shape new business processes
• Own one or more framework(s) (design box) through which the Design Authorities assess compliance with the global process standards
• Champion a global business process management approach with a consistently applied set of methods, tools and techniques
• Ensure changes to Business Partner data processes and tools are aligned to supporting process areas to provide a transparent end-to-end operating model
• Design agile and sustainable processes to support the introduction of new business models

Identity specific

• Analyze existing customer and vendor management processes and design optimized business processes leveraging the Business Partner model
• Develop a comprehensive strategy for implementing the Business Partner concept, plan for system integration and data harmonization
• Coordinate with Master Data team and regional functional analysts to validate country and regional business change requests and bring them to the relevant Design Authority
• Oversee the migration of legacy customer and vendor data to the Business Partner model, create roadmaps for data cleansing, harmonization, migration and process transition
• Develop change management strategies to facilitate adoption of new identity models across the organization
• Create comprehensive documentation for new identity related processes, design and deliver training programs for end-users and operational teams
• Drive continuous improvement together with operational teams and stay updated with new features related to Business Partners and identity
• Collaborate with various departments (e.g. Finance, HR, Procurement, etc.) to ensure alignment; manage expectations from different stakeholders on identity related matters
• Ensure that Business Partner processes comply with relevant regulations (e.g., GDPR), help in the implementation of appropriate controls and governance structures on data privacy
• Act as a liaison between business users and IT support teams for issues related to the Business Partner model and identity