IN

Technology analyst

Infosys Limited
Pune Posted 6 Oct 2026
FULL TIME
Crm Systems

Job Description

Core Responsibilities:

  • Develop and deploy enterprise-level archiving solutions utilizing OpenText Archive Center
  • Oversee content archiving retention strategies and information lifecycle management workflows
  • Set up and manage Archive Center repositories along with storage oversight
  • Connect Archive Center with
  • OpenText Content Suite
  • Extended ECM (xECM)
  • SAP ArchiveLink
  • SAP ILM
  • ERP and CRM platforms
  • Establish retention schedules, legal holds, and compliance regulations
  • Facilitate archive migrations, upgrades, and platform improvements
  • Create automation workflows centered around archiving and records management
  • Assess archive system performance and enhance storage efficiency
  • Resolve production challenges and provide Level 2 and Level 3 support
  • Collaborate with business and compliance teams to determine archival needs
  • Draft solution designs, technical documentation, and operational protocols

Technical Skills:

  • Technology Customer Communication Management OpenText Actuate CCM

Additional Duties:

  • Proficient understanding of design principles and architectural fundamentals
  • Knowledge of performance engineering concepts
  • Familiarity with quality processes and estimation methodologies
  • Basic comprehension of project domains
  • Capable of converting functional and non-functional requirements into system specifications
  • Adept at designing and coding intricate programs
  • Skilled in writing test cases and scenarios based on detailed specifications
  • Good grasp of Software Development Life Cycle (SDLC) and agile methodologies
  • Awareness of current technologies and industry trends
  • Strong logical reasoning and problem-solving abilities, along with a collaborative spirit

Desirable Skills:

Technology->Customer Communication Management->OpenText Actuate CCM

Required Skills

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