Support Service Coordinator-BSCP US

• As a Support Service Coordinator, you will be responsible for the coordination with vendors and its related services to US and international customers
• Also responsible for timely reporting to management about daily, weekly, quarterly and monthly performance figures company Overview
• Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances, & embedded systems
• For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistics and global support services

Job Requirement

• Should have a good understanding of vendor selection, negotiation, onboarding, and contract management
• Should have a good understanding of sales orders and purchase orders
• Hands on experience in MS Excel
• Should have excellent written and verbal communication skills
• Should have a problem-solving attitude to handle the critical cases
• Should have out-of-the box thinking to take initiative to resolve the queries
• Should be self-driven and must have the ability to take critical decisions when and where required
• Should be well versed with customer/vendor handling and internal team coordination
• Should be proactive to sense the customer's or vendor's
• Should have experience in escalation handling