SME-Product info & MDM

Responsibilities

• Oversee product information and master data across order management and trading systems to ensure correct item configuration and consistent downstream processing during day-to-day operations.
• Keep strong data validation practices in place to identify irregularities within product and order records and promptly coordinate fixes to maintain business continuity and data accuracy.
• Work closely with cross-functional teams, including operations, finance, and technology, to establish clear data standards that enable consistent reporting and dependable order fulfillment.
• Review order management processes to pinpoint product-information and master-data bottlenecks, then implement focused enhancements to improve system performance.
• Set up and optimize product attributes and master data structures in accordance with global business rules so trading and order systems deliver predictable results.
• Create and maintain documentation for master data workflows and product information governance policies, providing reusable references for training, onboarding, and audit readiness.
• Back night shift operations by monitoring key data interfaces between trading and order management applications and taking timely corrective actions when issues are detected.
• Assess the effects of product catalog updates on retail order flows and trading activities, and adjust master data configurations to reduce disruption for both customers and internal users.
• Coordinate with support teams to investigate data-related incidents, provide clear diagnostics, speed up resolution, and strengthen root cause analysis.
• Apply control checks for hybrid work arrangements to ensure remote and onsite data updates follow the same standards and remain fully traceable for compliance.
• Drive continuous improvement by proposing improved data quality metrics and reporting that reveal trends and support strategic decision-making.
• Support the company mission by enabling accurate orders and trading records that increase customer confidence and promote transparent business practices.
• Use knowledge of order management and retail order flows to refine product hierarchies and master data relationships, helping society benefit from reliable supply chain services.

Qualifications

• Bring four to seven years of focused experience in order management and trading systems, with strong hands-on exposure to product information and master data activities.
• Have practical experience configuring and maintaining order management platforms, ensuring product and customer data enables seamless transaction processing.
• Demonstrate working knowledge of retail order management scenarios, including omnichannel transactions and returns, to translate business requirements into effective master data configurations.
• Show proficiency in data analysis methods to evaluate data quality, identify root causes of inconsistencies, and recommend corrective actions that prevent repeat issues.
• Apply a solid understanding of hybrid work practices and night shift operations to manage tasks independently while keeping effective communication with global stakeholders.
• Use familiarity with enterprise resource planning and related data models to integrate product information across multiple modules in a consistent, scalable way.