Senior Specialist - Software Engineering

• Serve as a Service Leader within the SRE Department
• Oversee operational and tactical governance for the domains within scope
• Prioritize operational work and minor enhancement demand across the portfolio
• Convert business and service requirements into an executable backlog
• Coordinate day-to-day service delivery with external suppliers and internal stakeholders
• Track service performance delivery progress, budget, and issue resolution
• Escalate service risks, bottlenecks, and cross-team dependencies
• Enable continuous improvement focused on stability, efficiency, and flow
• Coordinate modernization and decommissioning activities
• Manage escalations and collect requirements and topics for Service Improvements
• Provide financial follow-up for the areas and applications in scope
• Support DTO and TDBAGF Application teams in achieving maturity against Group Priority 0 KPIs and initiatives
• Own the demand intake model and enforce prioritization rules agreed with business and suppliers
• Approve operational priorities within the agreed service and budget boundaries
• Comments on Experience Skills
• Service-oriented mindset and business mindset
• Experience in governance, including directing planning and monitoring of ISIT services
• Experience from functional management in a global context
• Strong experience in Application Operations is an advantage
• Experience steering projects and programs
• Knowledge and experience of ITIL SIAM is an advantage
• Excellent communication and presentation skills
• Strong internal drive to achieve results and ensure deliveries are secured
• Strong organizational skills, with the ability to manage many tasks at the same time and prioritize topics
• Complete proficiency in English
• Candidate needs to travel to client office C V Raman Nagar Bagmane for 2 to 3 days or all days wherever applicable

Mandatory Skills : iRun-Incident Management & SRE, Service Level & Error Budget Management, Service level management