24

Senior Manager - Employee Relations!

24/7 Customer Private Limited
Bangalore ₹17-20 LPA Posted 9 Jan 2025
FULL TIME
employee grievance
Employee Engagement
Employee Relation
Conflict Management
Performance Management

Job Description

Join [24]7.ai as Senior Manager - Employee Relations!

Location: Bengaluru, India

Shift: 5 PM - 2 AM

Salary Range: INR 17-20 LPA

Role Overview:

As a Senior Manager - Employee Relations, you will play a pivotal role in enhancing employee satisfaction, engagement, and organizational culture through strategic initiatives and hands-on management of employee relations. Join a dynamic team where innovative HR practices are at the forefront of building an engaged workforce and performance excellence.

Key Responsibilities:

  • Lead and drive employee engagement initiatives across the organization.
  • Own and execute projects related to Employee Value Proposition (EVP).
  • Manage rewards & recognition, performance management, and attrition management.
  • Foster employee satisfaction through various initiatives and support activities.
  • Resolve conflict situations effectively and maintain positive relationships across teams.
  • Conduct investigations and drive resolutions with a focus on fairness and consistency.
  • Collaborate with leadership at multiple levels to maintain a positive workplace environment.

What You Need to Succeed:

  • Experience: 13+ years in HRBP or fields like Employee Relations, Talent Engagement, Talent Management, People & Culture.
  • Proven track record of handling conflict management, grievance management, and performance management.
  • Strong analytical thinking, problem-solving, and negotiating skills.
  • Ability to handle multiple priorities, meet deadlines, and maintain composure under pressure.
  • Interpersonal skills to engage with leadership across all levels.
  • High energy, passion, and a results-driven mindset.
  • Behavioral Qualities: Integrity, active listening, influence, and persuasion skills.

Qualifications:

  • Preferred: MBA/MSW in HR, PGDM (Specialization in HR).
  • Shift: 5 PM - 2 AM (Night Shift).

Why Join Us

  • Competitive Salary: INR 17-20 LPA
  • Rewards & Recognition: Competitive and performance-based rewards.
  • Employee Engagement: Play a key role in shaping the workplace culture and employee experience.

Become a part of the [24]7.ai family, where your contributions in Employee Relations will shape the future of work culture!

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