Senior Business Analyst (Product Manager)

• Partner with customer stakeholders (CIOs, Heads of AI/Innovation, Product Teams) to uncover business needs and GenAI opportunity areas.
• Define long-term product vision and roadmap for enterprise-grade GenAI/Agentic platforms aligned to customer goals.
• Translate ambiguous problem statements into structured AI-enabled platform features and solutions.

Platform Development & Delivery -

• Collaborate with engineering, design, and data science teams to scope and build modular, scalable AI features and workflows.
• Drive implementation plans and ensure delivery excellence across iterative sprints.
• Align roadmap with business priorities while managing trade-offs and risks.
• Track KPIs and success metrics.

Customer Intimacy & Relationship Management -

• Serve as the voice of the customer internally and ensure stakeholder alignment across business and tech teams.
• Build strong, trust-based relationships with enterprise customers through regular checkpoints, showcases, and roadmap reviews.
• Manage change, feedback loops, and long-term success planning.

Job Qualifications:

• 3 to 6 years of experience in product management, customer success, or AI transformation roles (consulting + delivery).
• Experience working directly with enterprise clients across solutioning, execution, and value realization phases.
• Demonstrated ability to define product roadmaps and coordinate cross-functional engineering and delivery teams.
• Excellent communication and stakeholder management skills across technical and non-technical audiences.
• Exposure to cloud-native platforms (AWS/GCP/Azure), GenAI (LLMs, orchestration frameworks), or ML-based systems.

Good to Have Skills:

• Experience with AI/ML platforms, conversational AI, or workflow automation products.
• Background in enterprise consulting or system integration (GSI/SI)
• Familiarity with Agile/Scrum methodologies and tools (JIRA, Confluence, etc.)