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Job Description
Primary Responsibilities:
- A typical day in the role of an Infoscion
- Collaborate closely with the Infosys consulting team to support various project phases, including problem identification, effort estimation, diagnosis, solution development, design, and deployment
- Research and evaluate alternative solutions by conducting literature reviews, analyzing publicly available information, vendor assessments, and other relevant data, and develop proof of concepts (POCs)
- Translate business needs into comprehensive requirement specifications, define future-state processes, and develop detailed functional designs
- Assist in configuring solution requirements within relevant products, troubleshoot issues, perform root cause analysis, seek clarifications, and identify optimal solution options
- Contribute to both individual and organizational initiatives aimed at delivering high-quality, value-driven solutions to clients
- If you are eager to help clients navigate their digital transformation journey, this role offers the perfect opportunity for you
Technical Expertise & Requirements:
- Bachelor’s degree or equivalent with at least 2 years of experience, including a minimum of 1 year of full lifecycle SAP C4C project implementations
- Proficient in functional configuration and implementation across two or more SAP Sales Cloud and SAP Service Cloud projects
- Experience with other SAP C4H products such as SAP Marketing Cloud, Commerce Cloud, Customer Data Cloud, along with a working understanding of S/4HANA, is highly desirable
- Certification in Callidus Cloud is considered an added advantage
Additional Skills and Responsibilities:
- Ability to develop strategic value-adding solutions that enable clients to innovate, foster growth, and enhance profitability
- Strong knowledge of software configuration management systems
- Awareness of current industry technologies and trends
- Excellent logical thinking and problem-solving abilities, with a collaborative mindset
- Understanding of financial processes across various projects and familiarity with different pricing models
- Capability to evaluate existing processes, identify areas for improvement, and recommend suitable technology solutions
- Knowledge of one or more industry domains
- Effective client engagement and communication skills
- Experience in project coordination and team leadership
- Location of posting: Infosys Ltd
- We are dedicated to providing the best experience throughout your career with us
- Current openings are available across multiple locations in India, including Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Mumbai, Jaipur, Mysore, and Hubli
- While roles are aligned with business needs, we will endeavor to accommodate your preferred location wherever feasible
Preferred Technical Skills:
- SAP Functional expertise in SAP CRM
- Proficiency in SAP Technical skills including SAP C4C, ABSL, and BODL
