Revenue Operations - HubSpot

Responsibilities :

• Hubspot Skills: Experience with Marketing Hub, Sales Hub, Service Hub Ops Hub. Experience across all or most of these products is a big plus
• CRM Customization: Customize HubSpot CRM to meet the specific needs of our organization, including creating custom properties, contact records, and lead scoring models.
• Integration: Integrate HubSpot CRM with other third party tools and platforms used by the sales, marketing, and customer support teams to ensure seamless data flow and communication.
• Data Management: Maintain data integrity by overseeing data imports, data cleansing, and regular data quality checks. Implement best practices for data organization and storage.
• Automation: Develop and implement workflow automations, email marketing automation, and lead nurturing campaigns within HubSpot CRM to improve efficiency and productivity.
• Reporting and Analytics: Generate custom reports and dashboards to track key performance metrics, analyze sales and marketing data, and provide actionable insights to the team.
• User Training: Train team members on HubSpot CRM best practices, usage guidelines, and new features to maximize user adoption and proficiency.
• Optimization: Continuously optimize and improve CRM processes, workflows, and configurations to enhance user experience and drive better results.
• Technical Support: Provide technical support and troubleshooting assistance to CRM users, resolving any issues or challenges they encounter.
• Other Tools (Good to have): Ad Platforms, Onboarding tools, Dialler tools, Forecasting tools, Conversation AI platforms, Data warehouse, Product analytics tools, Service and Success tools
• Advanced Excel are a must

Requirements:

• Bachelors degree in a related field or equivalent work experience.
• Proven experience as a Hubspot CRM, with in-depth knowledge of HubSpot CRM functionalities.
• Strong understanding of CRM best practices, lead management, and marketing automation.
• Proficiency in data management and data analysis.
• Excellent communication and interpersonal skills.
• Detail-oriented with a strong focus on accuracy.
• Ability to work collaboratively in a team-oriented environment.
• HubSpot CRM certifications (HubSpot Academy) a plus.